Welcome to the new BPS Transportation Support Portal! You can enter new support requests by clicking on "New Support Ticket," in order to request a transportation assignment change, file a complaint, or make other inquiries. If you are a new user, we encourage you to sign up for an account first so that you can easily track your tickets. Our Knowledge Base also contains detailed information about policies, procedures, and other topics to help answer FAQs for students and families. For more information, you can call our Transportation Hotline at 617-635-9520 or click the icon in the bottom right-hand corner to chat with a Customer Service Representative.

Knowledge base