Transportation FAQs

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How do I find my child's transportation assignment?
You can view your child's current transportation assignment and pending changes online in the SIS portal at any time. For a tutorial on how to do this,...
Sun, 29 Aug, 2021 at 9:50 AM
Can I track my child's bus?
Parents can track their child’s bus using the Where’s My School Bus site, which can be accessed at https://schoolbus.bostonpublicschools.org/. In order to l...
Mon, 17 May, 2021 at 12:15 PM
My child missed the bus. Can the bus come back to the bus stop?
Buses cannot return for students who missed the bus. Please be sure your child arrives at the designated bus stop at least ten minutes ahead of schedule...
Mon, 17 May, 2021 at 11:59 AM
The bus missed my child's stop. What do I do?
If you believe the bus missed your child's stop, please contact the Transportation Hotline immediately at 617-635-9520. If it is confirmed that the bus...
Mon, 17 May, 2021 at 12:06 PM
My child’s bus is constantly late. What should I do?
If your child’s bus is running consistently late, please contact us. We will investigate the route to identify and resolve the issue as soon as possible...
Tue, 20 Oct, 2020 at 11:43 AM
I've changed my address. How do I change the bus stops?
The BPS Transportation Department cannot process an address change. BPS Students: Please go to any Welcome Center with required proofs of residency and ...
Mon, 17 May, 2021 at 11:54 AM
My child transferred to another school. How do I change the bus stop?
BPS Transportation will automatically assign a new bus stop if your child is still eligible for transportation. New assignments are processed weekly on ...
Mon, 17 May, 2021 at 11:55 AM
My family has recently become homeless/displaced. What should I do?
Please contact the Homeless Education Resource Network (HERN) office at 617-635-8037 who will assist you in the next steps.
Mon, 19 Oct, 2020 at 6:58 PM
My child needs transportation due to a medical condition or physical injury. What do I do?
Some students may have medical or physical conditions that prevent them from walking to school or to the corner bus stop. In these rare cases, BPS may provi...
Mon, 17 May, 2021 at 12:03 PM
Do buses have radios or phones the driver can be contacted through or call for help?
Yes, all buses have two-way radios. They also are equipped with GPS (Global Positioning System) to help locate vehicles in case there is an emergency.
Mon, 17 May, 2021 at 11:56 AM